Privacy Policy

EliteFashion ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elitefashion.it.com or make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. For any questions regarding this policy, you may contact us at Support@elitefashion.it.com.

We collect information you provide directly to us when you:

• Create an account or register with us

• Place an order or make a purchase

• Subscribe to our newsletter or inner circle membership

• Contact our customer support team

• Participate in surveys, promotions, or events

The types of information we may collect include: your name, email address, postal address (including our registered address at 70 Washington Square South, New York, NY 10012, United States), phone number, payment card information (processed securely via third-party providers), purchase history, size and style preferences, and any other information you choose to provide.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, device identifiers, and cookie data.

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications

• Manage your account and provide customer support

• Send marketing communications, including new collection announcements and exclusive member invitations (with your consent)

• Personalize your shopping experience and recommend products based on your preferences

• Improve our website, products, and services

• Comply with legal obligations and protect against fraudulent transactions

• Analyze usage patterns and trends to enhance our platform

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with:

• Service providers who assist in our operations (payment processors, shipping carriers, email service providers), bound by confidentiality obligations

• Professional advisors including lawyers, accountants, and auditors as necessary

• Regulatory authorities, law enforcement, or other government bodies when required by law

• Business partners with your consent

Any third parties with whom we share data are required to maintain the confidentiality and security of your information and to use it only for the specific purposes for which it was shared.

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and shopping cart contents

• Analyze site traffic and usage patterns

• Deliver relevant advertising (with your consent)

• Improve site performance and functionality

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. For detailed information about the cookies we use, please see our Cookie Policy.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your personal data.

Once your data is no longer required, we will securely delete or anonymize it in accordance with our data retention schedule.

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you

• Right to Rectification: Request correction of inaccurate or incomplete information

• Right to Erasure: Request deletion of your personal information under certain circumstances

• Right to Restrict Processing: Request that we limit how we use your data

• Right to Data Portability: Receive your data in a structured, machine-readable format

• Right to Object: Object to our processing of your personal information

• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at Support@elitefashion.it.com. We will respond to your request within 30 days.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, secure server infrastructure, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

EliteFashion operates from the United States (70 Washington Square South, New York, NY 10012) and may transfer your personal information to countries outside your jurisdiction, including our partner atelier locations in Italy and other countries where our service providers operate.

When we transfer personal data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, including standard contractual clauses approved by relevant authorities.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at Support@elitefashion.it.com and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date and, where appropriate, by sending you an email notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

EliteFashion Privacy Team

70 Washington Square South

New York, NY 10012

United States

Email: Support@elitefashion.it.com

Website: elitefashion.it.com

We are committed to resolving any privacy concerns you may have and will respond to all inquiries within 30 business days.